Return & Refund Policy
This agreement sets forth the terms and conditions that apply to the purchase of products and/or services from Dynamic Trade Company using the www.Ayat Jewells.com website. Dynamic Trade Company reserves the right to change these terms and conditions without prior written notice at any time. Please read this agreement carefully! By using this website to make on-line purchases of products, you agree to be bound by and accept the terms and conditions set forth in this agreement, and you represent that you are of legal age to enter into this agreement and become bound by its terms. This agreement contains important information about your rights and obligations, as well as limitations and exclusions that may apply to you.
Consent to use electronic documents
You hereby consent to the exchange of information and documents between you and Dynamic Trade Company over the Internet or by e-mail, and that this Agreement in electronic form shall be the equivalent of an original written paper agreement between us. You further agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
Return Policy
Dynamic Trade Company gladly accepts returns for items that meet the following conditions:
- Return requests must be made within 14 days of delivery.
- Products must be unused and in their original condition, with all packaging and labels intact.
- Damaged, broken, or used items are not eligible for exchange or refund.
Refund Policy
Dynamic Trade Company will process all valid refund requests within 14 business days. Refunds will be issued to the original payment method used for the purchase. Please note that shipping charges are non-refundable.
Exceptions
This return and refund policy does not apply to the following items:
- Gift items
- Personalized items
- Final sale items
Contact Us
If you have any questions regarding our return and refund policy, please contact us at contact page form or call our WhatsApp customer service hotline @+965-92292665.